To give customers the information they’re looking for in a search, it helps to know a little bit about them. A tap dancer and a soccer player might both type in “shoes”—but each has a very different product in mind. By analyzing the context behind the query, you can deliver a superior search experience. 

The Amdocs Interactive Intelligent Search Engine allows service providers to easily deliver highly precise, personalized and user-relevant search results from their digital storefronts. By logging behavior and comparing each individual to a community of like users, the system’s machine learning dramatically improves search results. Now it’s faster and easier for customers to find the information they were actually looking for.