Bring your portal up to speed
The web is central to all customer interactions—customer service, commerce, communications and social networking. But since most service provider portals don’t address this scope, customers head to other sites for anything beyond basic service.
To address this, service providers invest heavily in many portal projects where the focus is often on the enabling technologies instead of on driving the best portal experience. And that’s a mistake.
Amdocs Interactive recognizes that portal implementation is about a lot more than picking the right technologies. It requires a holistic approach to back-end integration and front-end experience delivery. We’ve developed a portal blueprint vision to support Web 2.0 technologies and beyond. And we can help you to realize this vision with our industry-proven portal implementation services:
- Expert program management and system integration services
- BSS/OSS integration with Amdocs and third-party software
- Integration with leading Web 2.0 sites and services (Facebook, Google Gadgets, Open Social, Yahoo Widgets, etc.)
- Content syndication to deliver rich external content
- Training on agile and SCRUM software processes and methodologies
To complement these services, Amdocs Interactive offers an Experience Design and Consulting Center, which provides design and consulting services for creating the portal user experience that you want.
